01954 253770 info@answer-it.co.uk


As individual as your business.

Message Taking

Traditional service, taking messages for you while you are unavailable, screening sales or recorded calls.
Messages can be sent by Email or SMS 
We can also take orders, make appointments, book quotes or send out brochures or other information. ‘Answer it’ Tele PA’s can give information to your customers or prospects and will forward messages to you by email and SMS. The message will always include the callers details as well as a telephone number so you can get in touch with them.

Ad Hoc Cover

Providing telephone cover only when you need it. Whether it’s for an emergency or if your phone lines are down.
Or for holiday cover when you want to take that well earned break.

Answer Back

A responsive way in which to deal with messages you receive. How does it work? If you need us to ‘Answer-Back’ simply reply to the Email Message we send you, with your instruction. The Answerette who took the original message will then return the call on your behalf following your instructions. You may need us to make a call to someone on your behalf. For example to let someone know you are on the way, check a package was received etc. in this case simply Email your instruction to us and we will take care of the rest. ‘Answer-Back’ is a bolt on to your existing service with no additional monthly costs. A strictly pay as you use service, with no need to sign up. We will simply charge you the same cost as if we were taking a message for you £0.80 + VAT.  ‘Answer-Back’s’ will be itemised on your daily report along with your other messages.

Call Forwarding

Acting as your receptionist, forwarding calls to wherever you are, and announcing your calls.  All calls are screened and managed.

Phone Numbers

Virtual hosted geographic phone numbers available from £10 per month + VAT

Geographic 01/02 Business Phone Numbers

Our inclusive minute plans start from £10 per Month. See our Plans here

Business Support

Callers usually ask for ‘someone’ or ‘something’ so we do like to take some time to get to know the structure of your business. View us as a support to your business, helping it grow and achieve a professional image. We can be as proactive as you would like. For example by collecting prospect data in response to a direct marketing campaign, giving callers information as well as forwarding messages to you immediately by Email, SMS and Fax

Request A Free Trial

Answer-it is happy to offer a free trial week, so that you can get a real feel for the service we offer. To discuss the right service for you call 01954 253770