by admin | May 29, 2012 | Blog
Customer Expectation and Managing Customer Expectation It sounds like a very impressive and trendy new business buzzword or phrase doesn’t it. In fact it isn’t anything new, but comes down to communication and common sense. Let me explain….. Part 1 – Customer...
by admin | Apr 30, 2012 | Blog
How available are you? In the words of John Inman in ‘Are you being served,’ can you say with confidence ‘I’m Free?’ Of course it is always a great thing to be available to speak to your prospects or clients. While you may be able to talk to them...
by admin | Mar 30, 2012 | Blog
It’s hard to believe we are celebrating our 5th Birthday! It is shocking how fast 5 years has flown by. It is even more amazing that online statistics state that 95% of businesses fail within the first 5 years. We count ourselves among the 5% of survivors and...
by admin | Feb 21, 2012 | Blog
Call a Specialist! If you were sick and something was seriously wrong you would more than likely be referred to a ‘Specialist.’ Someone who is an expert in their field, whatever that may be. Perhaps a dermatologist or oncologist you may need to have an x-ray in which...
by admin | Feb 16, 2012 | Blog
I often attend networking meetings where my clients speak about the Answer-it service to other people (usually when introducing me to someone.) I quite often hear them say ‘they do more than just taking a message.’ Being on the inside it has made me stop and think...
