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To script or not to script……

Obviously some things demand a script but we are strong believers that telephone calls don’t need them. I am sure that everyone has experienced a phone call where the person on the other end was very obviously reading from a script and was unable to deviate from it. ...
Leap of Faith

Leap of Faith

Most, if not all business owners, have to have a good amount of faith and courage when letting a complete stranger be the front line of their business. It is a huge step to go ahead and hand over that front line of communication of your business to someone else. You...
Do you ever telephone yourself?

Do you ever telephone yourself?

Well you don’t telephone yourself do you? ‘May I take your number?’ ‘Ummmm….. errrrrr….. can you hold on a a minute while I look it up?’ ‘Yes of course……’ This is a regular conversation we have with a lot of callers, however it struck me when trying to reach a...
Do you think outside the box?

Do you think outside the box?

Many people ask what our typical client is. Our answer – there really isn’t a typical client! We work with a huge range of clients from a massive cross section of business sectors. Although we provide telephone answering for clients you might deem as ‘typical’ for...
Telephone Numbers can be Confusing

Telephone Numbers can be Confusing

I would hazard a guess that not too many people are aware of all the implications of the HUGE range of telephone numbers available to be rented or leased from the exchange. Yes you read that right ‘Rented or Leased’ Phone numbers are NOT available to be bought – no...
Confidential Testimonials

Confidential Testimonials

Confidential Testimonials Many of our clients come to us as they are recommended or referred; part of our process is to ask clients if they would like to offer a testimonial. Lots of clients, as you can see from our testimonials page, are pleased to oblige.  In fact...
Happy New Year and A Special Offer

Happy New Year and A Special Offer

As it is the New Year and to help you get off to a flying start this year we are offering you all to take advantage of a very special offer. We are offering a Free no obligation Trial Month of the Answer it service to the first 5 business’s that call  or Email us. If...
Clients Like Boomerangs

Clients Like Boomerangs

Clients like boomerangs that come back! It is always hard to lose a client, luckily for the Answerettes it doesn’t happen often and in most cases we are really happy to say goodbye! You see in our case our clients generally leave us as we have rescued lots of calls...
Is Silence Really Golden?

Is Silence Really Golden?

Not being able to get an answer on the phone. As well as endless emails without response or worse bouncing emails and unreturned phone calls gives out signals we are sure your business doesn’t want to be sending.  For example that you are too busy, too small to cope,...
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