You just don’t know what you don’t know.
Well you don’t do you. The statement sounds a bit philosophical doesn’t it. But actually it is pretty logical. If you don’t know about something, then you simply just don’t know about it. So what don’t you know? Did you know that your height is equivalent to the...
Moving Office?
Recently a number of our clients have been moving office, so our blog post today is prompted by this. The upheaval of the office move Each of them have let us know they are moving and very wisely arranged their diverts before they moved so that during the upheaval of ...
Sales calls, cold callers, recorded calls and auto diallers.
Love them? Don’t you just LOVE them? So while auto dialers and recorded calls are quite easy to figure out and hang up on, the cold caller can be more tricky! Usually the caller will verify the name of the company they are calling. (Annoying because you just answered...
Customer Service and Customer Experience
Lately when I have been out and about at networking events or just generally talking to people about the Answer-it service the phrase 'Customer Experience' has jumped to the tip of my tongue. I got to thinking about it and wondering about both 'Customer Service' and...
0800 / 0845 / 0870 / 01 / 02 / 03 and any other variation of the same….
We don't get asked a lot, but we do get asked sporadically about 0800s and other numbers and supplying phone numbers. Now there is some debate about 0845 - 0870 and non geographic Vs Geographic phone numbers. But that is for a different blog post. In short we don't...
Midsummer Madness!
Follwing on from our April Fool offer and the high demand here's another chance for you all to take advantage of a very special offer. We are offering a Free no obligation Trial Month of the Answer it service to the first 5 business's that call or Email us. If after...
Mobile Phone for Business Vs Telephone Answering Service
Do you use a mobile phone for business? Is it the only number listed on your business card or is it one of many? If so I would like to think that the information I am about to share might make you rethink. Having asked people for their opinions about the use of...
Don’t be an April Fool!
Although we might be being April Fool's, we think you would be foolish to miss out on this brilliant offer! We even waited till after 12.00 to tell you about this incase you might think we were 'April Fooling' you! We are offering a Free no obligation Trial Month of...
When Disaster Strikes
This blog post has been inspired by recent events for a number of Answer-it clients. If..... Rudyard Kipling famously wrote in his opening lines of 'If' 'If you can keep your Head when all about you, Are losing theirs.' We like to think that when the worst...
What a Waste of Time, Money and Effort
So you have a brilliant website for your business. I bet you spent a long time and a lot of effort getting it just right and consulting with designers and experts making sure it communicates all the right messages to your prospective clients and indeed to your...