by admin | Oct 28, 2011 | Blog
Worrying I recently heard a very worrying story from a new client. They had met a ‘Virtual Assistant’ at an event some time ago and decided that the Telephone Answering service that was offered was a great idea. It became apparent however when a call was taken for...
by admin | Oct 21, 2011 | Blog
Well you don’t do you. The statement sounds a bit philosophical doesn’t it. But actually it is pretty logical. If you don’t know about something, then you simply just don’t know about it. So what don’t you know? Did you know that your height is equivalent to the...
by admin | Aug 26, 2011 | Blog
Recently a number of our clients have been moving office, so our blog post today is prompted by this. The upheaval of the office move Each of them have let us know they are moving and very wisely arranged their diverts before they moved so that during the upheaval of ...
by admin | Aug 25, 2011 | Blog
Love them? Don’t you just LOVE them? So while auto dialers and recorded calls are quite easy to figure out and hang up on, the cold caller can be more tricky! Usually the caller will verify the name of the company they are calling. (Annoying because you just answered...
by admin | Aug 8, 2011 | Blog
Lately when I have been out and about at networking events or just generally talking to people about the Answer-it service the phrase ‘Customer Experience’ has jumped to the tip of my tongue. I got to thinking about it and wondering about both...
by admin | Aug 8, 2011 | Blog
We don’t get asked a lot, but we do get asked sporadically about 0800s and other numbers and supplying phone numbers. Now there is some debate about 0845 – 0870 and non geographic Vs Geographic phone numbers. But that is for a different blog post. In...
